Have you ever tried to engrave on a stainless-steel tag, and no matter what you do, there appears to be a haze-like blur of scratching around your image or text that won't wipe away?

Usually, this is caused by the head-cap, available on some later model Roland impact printers. As the head-cap transits the work-piece it can scratch certain surfaces, especially stainless-steel.

To overcome this scratching, we have noticed that the head cap may be removed prior to engraving. Setting the correct height of the pin above the tag is crucial to a great result. The user manual for your particular machine should have detailed instructions on how to engrave without the head cap.

We have found that by loosening the spindle, then lowering the head (cap installed) so it touches your work piece, and then re-tightening the spindle, raising the head (press button) and then removing the cap, the pin should now be corrected for height.