Problem: A customer requested help with an obscure problem. He wrote: I’m now having a problem editing the photos in Print Preview. It won’t allow me to adjust the Brightness, contrast and gamma settings. I'm also having some issues with Metaza Studio. When I go to crop an image as soon as I click on the area to crop, I get a message saying Insufficient Memory and then it closes down.

Solution: After much troubleshooting, the simple solution was found. The USB cable was not completely seated in the machine port. Such a simple overlook, but it happens!